Add-On Domains and Sub Domains

Add-On Domains

Important details about Add-On domains.
Add-on domains function just like any other domain from the visitor's/browser's point of view. If you have a add-on domain "multihosted.com" and your visitor types "www.multihosted.com" into the browser, the browser's address bar will show "http://www.multihosted.com" and not "http://www.maindomain.com/multihosted". If your visitor navigates to another page, the browser will accordingly show "http://www.multihosted.com/anotherpage.html", just like it should.

Add-on domains are not the same as multiple domain parking (pointing multiple domains to the front page of your main domain).

All add-on domain names share the same IP address, control panel, disk space, data transfer, MySQL databases and other resources provided in your main account.

Add-On Domain Instructions:

To add another domain name to your account. 1) First go to where the add on domain is registered. At the registrar you need to change the nameservers to the same ones as your main account. 2) Then you should wait about 24 hours for the domain to propogate and is pointing to the nameservers. 3) Then login to cpanel and go to add on domains. In the first box enter the domain. In the second box enter the subdirectory name. Use one word. Then choose a password. Although the files are uploaded to the subdirectory, the add on domain will be visible as http://domain.com. If you experience problems please email us so we may assist you.

Creating Subdomains

To create a subdomain, log into your control panel and click on the 'add subdomains' button. Once the subdomain has been created there will be a new folder in your public_html folder associated with this new subdomain. Your subdomain will load its index page from that folder.

If you receive an error, send us request for sub-domains to be enabled. If your domain is not pointing to our nameserver and is still in the progress of been transferred, you CANNOT create sub-domains. You will have to wait until your domain has fully propagated before you can create sub-domains). After adding your sub-domain, a new directory will be created using the name you supplied earlier.

How do I add an FTP Account for my subdomain?
Follow these steps:

Login to your control panel
Under the FTP Tab (near bottom right section)
Click "FTP Accounts"
Click "Add Account"
For the login field, enter the sub-domain name you used earlier.
Enter a password

Click "Create"

The login name will become the created directory. If you entered "joe", a directory called "joe" will be created under your "www/public_html" directory. If you already have a directory called "joe" then a new directory will not be created.

To login to your FTP account use the following settings in your FTP software.

hostname: yourdomain.com or your IP address
login: username@yourdomain.com (joe@yourdomain.com)
password: enter_your_password

Users will only have access to the directory you created. If you created a login name called "joe". Then once logged in, joe can only access the "joe" directory and anything below that, e.g. yourdomain.com/joe/test/. Joe will not be able to access any directory higher than his directory.

Why can't I create sub-domains?
If you receive an error when creating sub-domains, send support an email request for sub-domains to be enabled.

NOTE: If your domain is not pointing to our nameserver and is still in the process of being transferred, you CANNOT create sub-domains. You will have to wait until your domain has fully propagated before you can create sub-domains.

Here's a simple way to check if your domain has propagated. Jump to DOS-PROMPT and enter the command
"TRACERT yourdomain.com"

Example output:
Tracing route to Jiffynet.net [ns5.jiffynet.net]

If your IP address states "ns5.jiffynet.net*" then your domain is pointing to our nameserver. You can begin adding sub-domains!