Billing & Payments

Billing & Payments

When is my payment due?
The first payment is due on the date that your account was activated. The following payments will be due the following month on the same day. So for example, if your account was activated on July 7th, then your payment due date will be August 7th.

Is there a grace period?
Yes, Jiffynet Hosting does offer a 10 day grace period on past due accounts. Three days after the grace period unpaid hosting accounts will be deactivated and subject to termination. This allows for a total of 13 days to pass, after the due date, for payment to be made. Note that it is best not to allow your account(s) to be in this position to disruptions to your hosting account.

What do I do if my account is already deactivated?
There is no fee to reactivate your account, but if payment is not received within 15 days your account will be terminated.

How will I be charged if I upgrade or downgrade?
There is no extra fee for upgrading, or downgrading, a package. The only difference is in the price between your old package and the new, which will be reflected in the new activation email sent when a package is changed. You may upgrade or downgrade at anytime, you do not have to do it on a certain date however you must maintain an upgraded or downgraded package for a minimum of one month. When a package is changed Jiffynet Hosting simply pro-rates out the old package and applies any credits that may be remaining to the newly changed package.

How do I cancel  or renew my account?
Please visit payment renewals for detailed instructions.

I have billing questions regarding my account, who should I contact?
You can email sales. All questions will be answered within 24 hours.

How can I pay?
2Checkout.com, Inc. is an authorized retailer of goods and services provided by Jiffynet Web Hosting or PayPal payments.